Content Detail

• Content META

  Title	Olo Announces Third Quarter 2024 Financial Results
  ID	4002116
  External ID	210500125
  Author
  Published Date	Nov. 7, 2024, 3:05 p.m.
  Summary	Olo Announces Third Quarter 2024 Financial Results Business Wire Thu, Nov 7, 2024, 4:05 PM 21 min read In This Article: OLO +0.16% Revenue up 24%, ARPU up 15% Year-over-Year Ending Active Locations Re
  Tags	press-release
  URL	No URL
  Sentiment	Negative: 0.09615    Neutral: 0.02599    Positive: 0.87786
  Relevance	0.04712

• Content Details

  Content ID	2279596
  Key	50aea898-f2fc-4ec5-9b80-61cf641db979
  Content	Olo Announces Third Quarter 2024 Financial Results Business Wire Thu, Nov 7, 2024, 4:05 PM 21 min read In This Article: OLO +0.16% Revenue up 24%, ARPU up 15% Year-over-Year Ending Active Locations Reach Approximately 85,000 NEW YORK, November 07, 2024 --( BUSINESS WIRE )--Olo Inc. (NYSE:OLO) ("Olo" or the "Company"), a leading open SaaS platform for restaurants, today announced financial results for the third quarter ended September 30, 2024. "Team Olo executed well on our top priorities in the third quarter and positioned us to complete a successful 2024. We continued to win, retain, and expand with brands, we drove further innovation across our Order, Pay, and Engage product suites — including the general availability of Olo Pay’s card-present functionality on Qu point-of-sale systems — and we delivered revenue and bottom line performance that exceeded the high-end of our guidance ranges," said Noah Glass, Olo’s Founder and CEO. "Olo is winning on the strength of our open, enterprise-grade platform, while setting the table for brands to leverage their own transaction data to personalize the guest experience and drive profitable traffic." Third Quarter Financial and Other Highlights Total revenue increased 24% year-over-year to $71.9 million. Total platform revenue increased 24% year-over-year to $71.0 million. Gross profit increased 13% year-over-year to $39.0 million, and was 54% of total revenue. Non-GAAP gross profit increased 12% year-over-year to $43.6 million, and was 61% of total revenue. Operating loss was $8.5 million, or (12)% of total revenue, compared to operating loss of $16.3 million, or (28)% of total revenue, a year ago. Non-GAAP operating income was $8.2 million, or 11% of total revenue, compared to $5.7 million, or 10% of total revenue, a year ago. Net loss was $3.6 million, or $0.02 per share, compared to a net loss of $11.8 million, or $0.07 per share a year ago. Non-GAAP net income was $10.4 million, or $0.06 per share, compared to non-GAAP net income of $7.6 million or $0.04 per share a year ago. Cash, cash equivalents, and short- and long-term investments totaled $391.9 million as of September 30, 2024. Average revenue per unit (ARPU) increased 15% year-over-year, and remained flat sequentially at approximately $850. Dollar-based net revenue retention (NRR) was above 120%. Ending active locations were approximately 85,000, up approximately 3,000 from the quarter ended June 30, 2024. Third Quarter and Recent Business Highlights Enterprise brands: Multi-module new deployments included Dutch Bros on Olo Ordering and Olo Pay for card-not-present transactions and Paris Baguette for Olo Order suite modules and Olo Pay for card-not-present transactions. Additional new deployments included Long John Silver’s on Olo Rails, and Nothing Bundt Cakes on Olo Dispatch. Expansion deployments included Another Broken Egg Cafe and P.F. Chang’s on Olo Engage’s Guest Data Platform. Emerging enterprise brands: Multi-suite new deployments included Oakberry, Papa Gino’s, and Pizza Inn. Olo Engage expansion deployments included Kolache Factory and Thompson Restaurants. Catering+: Expansion deployments included Bojangles, Cowboy Chicken, and Mendocino Farms. Deeper partnership announced with ezCater to enable Catering+ brands to more easily manage ezCater orders and scale this increasingly important demand channel. Innovation: Announced numerous product enhancements during Olo’s 2024 Fall Release event, including: the availability of Olo Pay’s card-present payment processing for brands on Qu point-of-sale (POS) systems; new functionality within Catering+ to help operators manage complex business accounts; and brand loyalty program sign-in integration with Olo’s Borderless passwordless guest checkout solution. The full list of features announced are available by visiting www.olo.com/quarterly-release/fall-2024 . Story Continues Financial Outlook As of November 7, 2024, Olo is issuing the following outlook: For the fourth quarter of 2024, Olo expects to report: Revenue in the range of $72.5 million to $73.0 million; and Non-GAAP operating income in the range of $8.7 million to $9.0 million. For fiscal year 2024, Olo expects to report: Revenue in the range of $281.4 million to $281.9 million; and Non-GAAP operating income in the range of $30.2 million to $30.5 million. The outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a result of numerous factors, including inaccuracies in our assumptions and certain risk factors, many of which are beyond Olo’s control. Olo assumes no obligation to update these forward-looking statements. See the cautionary note regarding "Forward-Looking Statements" below. Webcast and Conference Call Information Olo will host a conference call today, November 7, 2024, at 5:00 p.m. Eastern Time to discuss the Company’s financial results and financial outlook. A live webcast of this conference call will be available on the "Investor Relations" website at investors.olo.com , and a replay will be archived on the website as well. Available Information Olo announces material information to the public about the Company, its products and services, and other matters through a variety of means, including filings with the SEC, press releases, public conference calls, webcasts, the "Investor Relations" website at investors.olo.com , and the Company’s X (formerly Twitter) account @Olo in order to achieve broad, non-exclusionary distribution of information to the public and for complying with its disclosure obligations under Regulation FD. About Olo Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com . Non-GAAP Financial Measures and Other Metrics Non-GAAP Financial Measures In this press release, we refer to non-GAAP financial measures that are derived on the basis of methodologies other than in accordance with generally accepted accounting principles in the United States, or GAAP. We use non-GAAP financial measures, as described below, in conjunction with financial measures prepared in accordance with GAAP for planning purposes, including in the preparation of our annual operating budget, as a measure of our core operating results and the effectiveness of our business strategy, and in evaluating our financial performance. These measures provide consistency and comparability with past financial performance as measured by such non-GAAP figures, facilitate period-to-period comparisons of core operating results, and assist shareholders in better evaluating us by presenting period-over-period operating results without the effect of certain charges or benefits that may not be consistent or comparable across periods or compared to other registrants’ similarly named non-GAAP financial measures and key performance indicators. A reconciliation of these non-GAAP measures has been provided in the financial statement tables included in this press release and investors are encouraged to review the reconciliation. Our use of non-GAAP financial measures has limitations as an analytical tool, and these measures should not be considered in isolation or as a substitute for analysis of our financial results as reported under GAAP. Because our non-GAAP financial measures are not calculated in accordance with GAAP, they may not necessarily be comparable to similarly titled measures employed by other companies. The following are the non-GAAP financial measures referenced in this press release and presented in the tables below: non-GAAP gross profit (total and each line item, and total and each non-GAAP gross profit item on a margin basis as a percentage of revenue), non-GAAP operating expenses (each line item and each non-GAAP operating expense item on a margin basis as a percentage of revenue), non-GAAP operating income (and on a margin basis as a percentage of revenue), non-GAAP net income (and on a per share basis), and free cash flow. We adjust our GAAP financial measures for the following items: stock-based compensation expense (non-cash expense calculated by companies using a variety of valuation methodologies and subjective assumptions) and related payroll tax expense, equity expense related to charitable contributions of our Class A common stock (non-cash expense), certain litigation-related expenses, net of recoveries (which relate to legal and other professional fees associated with litigation-related matters that are not indicative of our core operations and are not part of our normal course of business), loss on disposal of assets, capitalized internal-use software and intangible amortization (non-cash expense), non-cash impairment charges, restructuring charges, certain severance costs, and transaction costs (typically incurred within one year of the related acquisition, as well as the related tax impacts of the acquisition). Beginning in the second quarter of 2023, we have included the tax impact of the non-GAAP adjustments in determining non-GAAP net income. We determined this amount by utilizing a federal rate plus a net state rate that excluded the impact of net operating losses, or NOLs, and valuation allowances to calculate a non-GAAP blended statutory rate, which we then applied to all non-GAAP adjustments. Reconciliation of non-GAAP operating income guidance to the most directly comparable GAAP measures is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity, and low visibility with respect to the charges excluded from these non-GAAP measures; in particular, the measures and effects of stock-based compensation expense and related payroll tax expense specific to equity compensation awards that are directly impacted by unpredictable fluctuations in our stock price. We expect the variability of the above charges to have a significant, and potentially unpredictable, impact on our future GAAP financial results. Management believes that it is useful to exclude certain non-cash charges and non-core operational charges from our non-GAAP financial measures because: (1) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and we believe does not relate to ongoing operational performance; and (2) such expenses can vary significantly between periods. Free cash flow represents net cash provided by or used in operating activities, reduced by purchases of property and equipment and capitalization of internal-use software. Free cash flow is a measure used by management to understand and evaluate our liquidity and to generate future operating plans. Free cash flow excludes items that we do not consider to be indicative of our liquidity and facilitates comparisons of our liquidity on a period-to-period basis. We believe providing free cash flow provides useful information to investors and others in understanding and evaluating the strength of our liquidity and future ability to generate cash that can be used for strategic opportunities or investing in our business from the perspective of our management and Board of Directors. Key Performance Indicators In addition, we also use the following key performance indicators to help us evaluate our business, identify trends affecting the business, formulate business plans, and make strategic decisions. Average revenue per unit (ARPU) : We calculate ARPU by dividing the total platform revenue in a given period by the average active locations in that same period. We believe ARPU is an important metric that demonstrates our ability to grow within our customer base through the development of our products that our customers value. Dollar-based net revenue retention (NRR) : We calculate NRR as of a period-end by starting with the revenue, defined as platform revenue, from the cohort of all active customers as of 12 months prior to such period-end, or the prior period revenue. An active customer is a specific restaurant brand that utilizes one or more of our modules in a given quarterly period. We then calculate the platform revenue from these same customers as of the current period-end, or the current period revenue. Current period revenue includes any expansion and is net of contraction or attrition over the last 12 months, but excludes platform revenue from new customers in the current period. We then divide the total current period revenue by the total prior period revenue to arrive at the point-in-time dollar-based NRR. We believe that NRR is an important metric to our investors, demonstrating our ability to retain our customers and expand their use of our modules over time, proving the stability of our revenue base and the long-term value of our customer relationships. Active locations : We define an active location as a unique restaurant location that is utilizing or subscribed to one or more of our modules in a quarterly period (depending on the module). Given this definition, active locations in any one quarter may not reflect (i) the future impact of new customer wins as it can take some time for their locations to go live with our platform, or (ii) the customers who have indicated their intent to reduce or terminate their use of our platform in future periods. Of further note, not all of our customer locations may choose to utilize our products, and while we aim to deploy all of a customer’s locations, not all locations may ultimately deploy. Gross merchandise volume (GMV) : We define GMV as the gross value of orders processed through our platform. Gross payment volume (GPV) : We define GPV as the gross volume of payments processed through Olo Pay. Our management uses GMV and GPV metrics to assess demand for our products. We also believe GMV and GPV provide investors with useful supplemental information about the financial performance of our business, enable comparison of financial results between periods where certain items may vary independent of business performance, and allow for greater transparency with respect to key metrics used by management in operating our business. Forward-Looking Statements Statements we make in this press release include statements that are considered forward-looking within the meaning of Section 27A of the Securities Act and Section 21E of the Securities Exchange Act, which may be identified by the use of words such as "anticipates," "believes," "continue," "estimates," "expects," "intends," "may," "plans," "projects," "outlook," "seeks," "should," "will," and similar terms or the negative of such terms. All statements other than statements of historical fact are forward-looking statements for purposes of this release. We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act and are making this statement for purposes of complying with those safe harbor provisions. These statements include, but are not limited to, our financial guidance for the fourth quarter of 2024 and the full year 2024, our future performance and growth and market opportunities, including new products and continued module adoption among new and existing customers, the continued expansion of ARPU, our expectations regarding the growth of active locations, revenue expectations for our Order, Pay, and Engage suites, our business strategy, and our expectations regarding other financial and operational metrics and advancements in our industry. Accordingly, actual results could differ materially or such uncertainties could cause adverse effects on our results. Forward-looking statements are based upon various estimates and assumptions, as well as information known to us as of the date of this press release, and are subject to risks and uncertainties, including but not limited to: the effects of public health crises, macroeconomic conditions, including inflation, changes in discretionary spending, fluctuating interest rates, geopolitical instability, and overall market uncertainty; our ability to acquire new customers, have existing customers (including our emerging enterprise customers) adopt additional modules, and successfully retain existing customers; our ability to compete effectively with existing competitors, new market entrants, and customers generally developing their own solutions to replace our products; our ability to develop and release new and successful products and services, and develop and release successful enhancements, features, and modifications to our existing products and services; the continued growth of Olo Pay; the costs and success of our sales and marketing efforts, and our ability to promote our brand; our long and unpredictable sales cycles; our ability to identify, recruit, and retain skilled personnel; our ability to effectively manage our growth, including any international expansion; our ability to realize the anticipated benefits of past or future investments, strategic transactions, or acquisitions, and the risk that the integration of these acquisitions may disrupt our business and management; our ability to protect our intellectual property rights and any costs associated therewith; the growth rates of the markets in which we compete and our ability to expand our market opportunity; our actual or perceived failure to comply with our obligations related to data privacy, cybersecurity, and processing payment transactions; the impact of new and existing laws and regulations on our business; changes to our strategic relationships with third parties; our reliance on a limited number of delivery service providers and aggregators; our ability to generate revenue from our product offerings and the effects of fluctuations in our level of customer spend retention; the durability of the growth we experienced in the past, guest preferences for digital ordering and customer adoption of multiple modules; and other general market, political, economic, and business conditions. Actual results could differ materially from those predicted or implied, and reported results should not be considered an indication of future performance. Additionally, these forward-looking statements, particularly our guidance, involve risks, uncertainties, and assumptions, including those related to our customers’ spending decisions and guest ordering behavior. Significant variations from the assumptions underlying our forward-looking statements could cause our actual results to vary, and the impact could be significant. Additional risks and uncertainties that could affect our financial results and forward-looking statements are included under the caption "Risk Factors" in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2024 that will be filed following this press release, our Annual Report on Form 10-K for the year ended December 31, 2023, and our other SEC filings, which are available on our "Investor Relations" website at investors.olo.com and on the SEC website at www.sec.gov . Undue reliance should not be placed on the forward-looking statements in this press release. All forward-looking statements contained herein are based on information available to us as of the date hereof, and we do not assume any obligation to update these statements as a result of new information or future events. OLO INC. Condensed Consolidated Balance Sheets (Unaudited) (in thousands, except share and per share amounts) As of September 30, 2 024 As of December 31, 2 023 ASSETS Current assets: Cash and cash equivalents $ 272,180 $ 278,218 Short-term investments 77,533 84,331 Accounts receivable, net of expected credit losses of $4,288 and $2,785, respectively 55,886 70,264 Contract assets 500 412 Deferred contract costs 5,450 4,743 Prepaid expenses and other current assets 13,584 12,769 Total current assets 425,133 450,737 Property and equipment, net of accumulated depreciation and amortization of $17,522 and $10,111, respectively 26,497 22,055 Intangible assets, net of accumulated amortization of $11,233 and $8,264, respectively 14,769 17,738 Goodwill 207,781 207,781 Contract assets, noncurrent 1,168 352 Deferred contract costs, noncurrent 5,810 5,806 Operating lease right-of-use assets 9,988 12,529 Long-term investments 42,140 25,748 Other assets, noncurrent 39 73 Total assets $ 733,325 $ 742,819 LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable $ 1,462 $ 4,582 Accrued expenses and other current liabilities 48,094 68,240 Unearned revenue 1,965 1,533 Operating lease liabilities, current 2,552 2,859 Total current liabilities 54,073 77,214 Unearned revenue, noncurrent 182 57 Operating lease liabilities, noncurrent 12,159 13,968 Other liabilities, noncurrent — 109 Total liabilities 66,414 91,348 Stockholders’ equity: Class A common stock, $0.001 par value; 1,700,000,000 shares authorized at September 30, 2024 and December 31, 2023; 111,275,660 and 108,469,679 shares issued and outstanding at September 30, 2024 and December 31, 2023, respectively. Class B common stock, $0.001 par value; 185,000,000 shares authorized at September 30, 2024 and December 31, 2023; 51,993,616 and 54,891,834 shares issued and outstanding at September 30, 2024 and December 31, 2023, respectively 163 163 Preferred stock, $0.001 par value; 20,000,000 shares authorized at September 30, 2024 and December 31, 2023 — — Additional paid-in capital 882,461 867,152 Accumulated deficit (216,091 ) (215,829 ) Accumulated other comprehensive income (loss) 378 (15 ) Total stockholders’ equity 666,911 651,471 Total liabilities and stockholders’ equity $ 733,325 $ 742,819 OLO INC. Condensed Consolidated Statements of Operations (Unaudited) (in thousands, except share and per share amounts) Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Revenue: Platform $ 70,999 $ 57,261 $ 206,364 $ 163,235 Professional services and other 854 533 2,504 2,050 Total revenue 71,853 57,794 208,868 165,285 Cost of revenue: Platform 32,081 22,203 90,197 59,537 Professional services and other 763 1,026 2,549 3,220 Total cost of revenue 32,844 23,229 92,746 62,757 Gross profit 39,009 34,565 116,122 102,528 Operating expenses: Research and development 17,170 18,035 51,126 56,806 General and administrative 15,130 21,307 36,550 56,986 Sales and marketing 12,832 11,363 40,752 36,438 Restructuring charges 2,396 166 2,396 6,848 Total operating expenses 47,528 50,871 130,824 157,078 Loss from operations (8,519 ) (16,306 ) (14,702 ) (54,550 ) Other income, net: Interest income 4,936 4,598 14,687 12,207 Interest expense (14 ) (43 ) (98 ) (165 ) Other (expense) income (1 ) (1 ) 2 (1 ) Total other income, net 4,921 4,554 14,591 12,041 Loss before income taxes (3,598 ) (11,752 ) (111 ) (42,509 ) Provision for income taxes 37 7 151 32 Net loss $ (3,635 ) $ (11,759 ) $ (262 ) $ (42,541 ) Net loss per share attributable to Class A and Class B common stockholders: Basic $ (0.02 ) $ (0.07 ) $ 0.00 $ (0.26 ) Diluted $ (0.02 ) $ (0.07 ) $ 0.00 $ (0.26 ) Weighted-average Class A and Class B common shares outstanding: Basic 162,477,259 163,991,486 162,005,026 162,674,062 Diluted 162,477,259 163,991,486 162,005,026 162,674,062 OLO INC. Condensed Consolidated Statements of Cash Flows (Unaudited) (in thousands) Nine Months Ended S eptember 30, 2024 2023 Operating activities Net loss $ (262 ) $ (42,541 ) Adjustments to reconcile net loss to net cash provided by (used in) operating activities: Depreciation and amortization 10,380 7,283 Stock-based compensation 31,757 41,341 Charitable donation of Class A common stock — 1,136 Provision for expected credit losses 3,798 1,495 Non-cash lease expense 1,978 2,079 Loss on disposal of assets — 38 Non-cash impairment charges 1,079 — Other non-cash operating activities, net (1,576 ) (1,883 ) Changes in operating assets and liabilities: Accounts receivable 10,580 (23,580 ) Contract assets (903 ) (156 ) Prepaid expenses and other current and noncurrent assets (778 ) 2,835 Deferred contract costs (711 ) (2,588 ) Accounts payable (3,119 ) (2,069 ) Accrued expenses and other current liabilities (20,167 ) 7,189 Operating lease liabilities (2,116 ) (2,226 ) Unearned revenue 558 (812 ) Other liabilities, noncurrent (109 ) 76 Net cash provided by (used in) operating activities 30,389 (12,383 ) Investing activities Purchases of property and equipment (782 ) — Capitalized internal-use software (9,459 ) (10,023 ) Purchases of investments (96,467 ) (96,501 ) Sales and maturities of investments 88,842 88,155 Net cash used in investing activities (17,866 ) (18,369 ) Financing activities Cash received for employee payroll tax withholdings 5,367 13,902 Cash paid for employee payroll tax withholdings (5,351 ) (13,896 ) Proceeds from exercise of stock options and purchases under employee stock purchase plan 3,604 10,208 Repurchase of common stock (22,181 ) (43,134 ) Net cash used in financing activities (18,561 ) (32,920 ) Net decrease in cash and cash equivalents (6,038 ) (63,672 ) Cash and cash equivalents, beginning of period 278,218 350,073 Cash and cash equivalents, end of period $ 272,180 $ 286,401 OLO INC. Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands, except for percentages and share and per share amounts) Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Gross profit and gross margin reconciliation: Platform gross profit, GAAP $ 38,918 $ 35,058 $ 116,167 $ 103,698 Plus: Stock-based compensation expense and related payroll tax expense 1,223 1,717 4,121 5,367 Plus: Capitalized internal-use software and intangible amortization 3,296 2,344 8,945 5,819 Platform gross profit, non-GAAP 43,437 39,119 129,233 114,884 Services gross profit, GAAP 91 (493 ) (45 ) (1,170 ) Plus: Stock-based compensation expense and related payroll tax expense 85 171 268 551 Services gross profit, non-GAAP 176 (322 ) 223 (619 ) Total gross profit, GAAP 39,009 34,565 116,122 102,528 Total gross profit, non-GAAP 43,613 38,797 129,456 114,265 Platform gross margin, GAAP 55 % 61 % 56 % 64 % Platform gross margin, non-GAAP 61 % 68 % 63 % 70 % Services gross margin, GAAP 11 % (92 )% (2 )% (57 )% Services gross margin, non-GAAP 21 % (60 )% 9 % (30 )% Total gross margin, GAAP 54 % 60 % 56 % 62 % Total gross margin, non-GAAP 61 % 67 % 62 % 69 % Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Sales and marketing reconciliation: Sales and marketing, GAAP $ 12,832 $ 11,363 $ 40,752 $ 36,438 Less: Stock-based compensation expense and related payroll tax expense 1,480 1,608 4,605 6,306 Less: Intangible amortization 341 342 1,024 1,024 Less: Certain severance costs — — — 121 Sales and marketing, non-GAAP 11,011 9,413 35,123 28,987 Sales and marketing as % total revenue, GAAP 18 % 20 % 20 % 22 % Sales and marketing as % total revenue, non-GAAP 15 % 16 % 17 % 18 % Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Research and development reconciliation: Research and development, GAAP $ 17,170 $ 18,035 $ 51,126 $ 56,806 Less: Stock-based compensation expense and related payroll tax expense 2,863 3,760 8,740 12,270 Less: Non-cash capitalized software impairment — — 517 — Research and development, non-GAAP 14,307 14,275 41,869 44,536 Research and development as % total revenue, GAAP 24 % 31 % 25 % 34 % Research and development as % total revenue, non-GAAP 20 % 25 % 20 % 27 % Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 General and administrative reconciliation: General and administrative, GAAP $ 15,130 $ 21,307 $ 36,550 $ 56,986 Less: Stock-based compensation expense and related payroll tax expense 5,064 5,756 14,736 16,510 Less: Charitable donation of Class A common stock — 1,136 — 1,136 Less: Certain litigation-related expenses, net of recoveries (45 ) 4,944 (9,879 ) 8,803 Less: Non-cash impairment charge associated with corporate headquarters — — 563 — Less: Intangible amortization 41 40 122 122 Less: Certain severance costs — — — 709 Less: Loss on disposal of assets — — — 38 Less: Transaction costs — — — 358 General and administrative, non-GAAP 10,070 9,431 31,008 29,310 General and administrative as % total revenue, GAAP 21 % 37 % 18 % 34 % General and administrative as % total revenue, non-GAAP 14 % 16 % 15 % 18 % Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Operating income (loss) reconciliation: Operating loss, GAAP $ (8,519 ) $ (16,306 ) $ (14,702 ) $ (54,550 ) Plus: Stock-based compensation expense and related payroll tax expense 10,715 13,012 32,470 41,004 Plus: Charitable donation of Class A common stock — 1,136 — 1,136 Plus: Certain litigation-related expenses, net of recoveries (45 ) 4,944 (9,879 ) 8,803 Plus: Non-cash impairment charge associated with corporate headquarters — — 563 — Plus: Non-cash capitalized internal-use software impairment — — 517 — Plus: Capitalized internal-use software and intangible amortization 3,678 2,726 10,091 6,965 Plus: Restructuring charges 2,396 166 2,396 6,848 Plus: Certain severance costs — — — 830 Plus: Loss on disposal of assets — — — 38 Plus: Transaction costs — — — 358 Operating income, non-GAAP 8,225 5,678 21,456 11,432 Operating margin, GAAP (12 )% (28 )% (7 )% (33 )% Operating margin, non-GAAP 11 % 10 % 10 % 7 % Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Net income (loss) reconciliation: Net loss, GAAP $ (3,635 ) $ (11,759 ) $ (262 ) $ (42,541 ) Plus: Stock-based compensation expense and related payroll tax expense 10,715 13,012 32,470 41,004 Plus: Charitable donation of Class A common stock — 1,136 — 1,136 Plus: Certain litigation-related expenses, net of recoveries (45 ) 4,944 (9,879 ) 8,803 Plus: Non-cash impairment charge associated with corporate headquarters — — 563 — Plus: Non-cash capitalized internal-use software impairment — — 517 — Plus: Capitalized internal-use software and intangible amortization 3,678 2,726 10,091 6,965 Plus: Restructuring charges 2,396 166 2,396 6,848 Plus: Certain severance costs — — — 830 Plus: Loss on disposal of assets — 38 Plus: Transaction costs — — — 358 Less: Tax impact of non-GAAP adjustments (1) (2,720 ) (2,666 ) (8,526 ) (6,116 ) Net income, non-GAAP 10,389 7,559 27,370 17,325 Fully diluted net loss per share attributable to Class A and Class B common stockholders, GAAP $ (0.02 ) $ (0.07 ) $ — $ (0.26 ) Fully diluted weighted average Class A and Class B common shares outstanding, GAAP 162,477,259 163,991,486 162,005,026 162,674,062 Fully diluted net income per share attributable to Class A and Class B common stockholders, non-GAAP $ 0.06 $ 0.04 $ 0.16 $ 0.10 Fully diluted Class A and Class B common shares outstanding, non-GAAP 171,947,446 176,719,100 171,723,141 177,626,336 _________________________ (1) We utilized a federal rate plus a net state rate that excluded the impact of NOLs and valuation allowances to calculate our non-GAAP blended statutory rate of 24.07% and 26.06% for the nine months ended September 30, 2024 and 2023, respectively. OLO INC. Non-GAAP Free Cash Flow (Unaudited) (in thousands) Three Months Ended S eptember 30, Nine Months Ended S eptember 30, 2024 2023 2024 2023 Net cash provided by (used in) operating activities $ 6,231 $ (21,649 ) $ 30,389 $ (12,383 ) Purchase of property and equipment (415 ) — (782 ) — Capitalized internal-use software (2,628 ) (2,744 ) (9,459 ) (10,023 ) Non-GAAP free cash flow $ 3,188 $ (24,393 ) $ 20,148 $ (22,406 ) View source version on businesswire.com: https://www.businesswire.com/news/home/20241106043757/en/ Contacts Media Olo@icrinc.com Investor Relations InvestorRelations@olo.com View Comments Terms and Privacy Policy Privacy Dashboard Recommended Stories
  Content Reference URL	None

• Publisher

  None

• Data Source

  Data Source Name	Yahoo Finance News (#2)
  Data Source Type	news
  Data Source URL	https://finance.yahoo.com/
  Description	Yahoo! Finance is a media property that is part of the Yahoo! network. It provides financial news, data and commentary including stock quotes, press releases, financial reports, and original content. It also offers some online tools for personal finance management.
  Weight	10